Title: Customer Success Manager
Employer: Byteboard
Prior Position: Coupa Consultant at KPMG, LLC
Nathan graduated from the Integrative Biology Honors major in 2016. He has been able to experience jobs in many different fields since, gaining something beneficial and unique from each.
He works in Customer Success for a startup company aimed at making software engineering interviews more inclusive and equitable for candidates (i.e., advocating for reduced bias and better representation of diverse populations in engineering roles) after previously working as a procurement software consultant and having taught English abroad in South Korea for two years with the Fulbright program. He acts now as the primary point of contact for his company's clients, overseeing communications strategy, training, account configuration, and other day-to-day processes and managing long-term relationships.
“IBH prepared me to pursue whatever opportunities I find interesting and to not give up on something just because of the listed qualifications or what is simply advertised on a job posting. In a world where it can be hard to differentiate yourself, I've been able to put my IBH background to good use and relate core skills from the program and apply them to jobs in really different fields.”
Contact Christina Swanson at alumnimentor@sib.illinois.edu if you would like to connect with Nathan.